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The guest journey and revenue management – what opportunities are you...
The guest journey is typically broken up into three very distinct stages. Stage one is the period leading up to the stay, stage two...
When Reputation Management Goes Wrong – Things You Can Learn from...
Hotels have never relied on their reputation as much as they do today. Research shows that online reviews are incredibly powerful, with a recent...
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SEO is invaluable for any hotel business
Business owners of all types realise the significance of SEO in helping their business grow. Having well-designed websites, with higher search engine rankings, helps...
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Have you tried these tactics to win bookings back from aggregators?
With research suggesting that travellers are no longer loyal to a particular brand, but swayed by convenience , hotels must do all they can...
Four Ways To Boost Bookings From Your Corporate Clients
Corporate clients spent an eye-watering $1300bn on travel in 2016. The Global Business Travelers Association expects this to grow by 6% by 2020. If...
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Dynamic Pricing – The Future of Hotel Revenue Management
Hotel businesses across the world need to continuously tweak their room rates, which are subject to demand and supply. This constitutes dynamic pricing, while...
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