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guest journey and revenue management

The guest journey and revenue management – what opportunities are you...

The guest journey is typically broken up into three very distinct stages. Stage one is the period leading up to the stay, stage two...
header - When Reputation Management Goes Wrong - Things You Can Learn from Your Rivals’ Mistakes

When Reputation Management Goes Wrong – Things You Can Learn from...

Hotels have never relied on their reputation as much as they do today. Research shows that online reviews are incredibly powerful, with a recent...

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booking

Have you tried these tactics to win bookings back from aggregators?

With research suggesting that travellers are no longer loyal to a particular brand, but swayed by convenience , hotels must do all they can...

Four Ways To Boost Bookings From Your Corporate Clients

Corporate clients spent an eye-watering $1300bn on travel in 2016. The Global Business Travelers Association expects this to grow by 6% by 2020. If...

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Dynamic Pricing - The Future of Hotel Revenue Management

Dynamic Pricing – The Future of Hotel Revenue Management

Hotel businesses across the world need to continuously tweak their room rates, which are subject to demand and supply. This constitutes dynamic pricing, while...