Social media is a constantly evolving arena. The speed with which new features are launched and new tools made available demands that you keep your finger on the pulse. If you are guilty of not staying up to date, there could be a plethora of social media advances that you aren’t using to stay relevant, grow your direct bookings and strengthen occupancy rates. If your social media knowledge has lapsed, read on to discover some of the latest features to hit the world’s most popular networks and find out how you can leverage them to your hotel’s advantage.
One area that should form a key part of your hotel digital marketing strategy is the use of live streaming. Opening a beautiful new swimming pool or spa for you guests to enjoy? You can live stream yourselves cutting the ribbon and capture the glorious moment children dive into the new pool. Want to show off your delicious all-inclusive hotel restaurant? Live-stream right from the kitchen to show your chef preparing some mouth-watering main courses. Live streaming has the benefit of putting viewers inside your hotel and trumps pre-recorded footage in this regard. Facebook, Twitter and Periscope all have live-streaming options, making this function one of the social media marketing trends you and your team should make the most of.
Snapchat changed the social media game when it brought the use of stories into the fray. This 24-hour feature allows you to upload video or image content that will last for a day after you’ve posted it before being automatically deleted.
Aside from keeping a fresh picture of what life is like at your hotel for potential guests to view at their leisure, the more content you post on Snapchat means the greater your viewership will be. Why? Snapchat’s story feature automatically adds the newest story content to the top of a user’s story list, meaning that you’ll be boosted back to the top every time you update. Instagram also offers a story function, with many big brands using this to give followers a look behind the scenes. Stories are immediate, less scripted than other forms of marketing and can help you build a stronger rapport with your followers. If you haven’t yet tried stories, there’s no better time than right now to incorporate them into your hotel digital marketing strategy.
Create quick loading pages
Facebook announced in August that it would soon factor page loading time into its News Feed algorithm, meaning those users who access Facebook from mobile will be presented with mobile-friendly, fast-loading pages first. Keep this in mind when you’re writing and sharing Facebook posts on your business page as slow loading pages will be pushed further down News Feed.
Pinterest visual discovery features
If your hotel maintains Pinterest boards, you might be keen to know about the network’s work on new visual discovery features. If your hotel is located in a particularly picturesque location, or is packed with great décor, taking advantage of these changes can make your imagery more prominent on Pinterest. Recently, the network added Search and Lens to the home page feed for app users but, it’s also further developing its visual search tool and has added pinch to zoom. Pinterest reports visual searches have grown 60% in the last 12 months so it’s well worth focusing on imagery to grow your visibility.