Digital plumbing for hotels
Modern hotels rely on integrations that work between multiple systems to operate effectively: Property management systems, customer reservation systems, channel managers, internet booking engines, extranets, CRMs…the list goes on.
However, mismatched systems, that don’t work together or require staff to juggle multiple screens to support guests, are inefficient and compromise service delivery.
digitalhotelier work with the largest system providers in hospitality. By retaining our independence we can also offer hotels an impartial view of their technology infrastructure and how to improve it. Our specialists can help integrate hotel systems to increase productivity, enhance guest service and mitigate risk, ensuring your systems operate effectively as a single framework.
Independent expertise
- Impartial advice on the strengths, weaknesses and appropriateness of different technology options for your hotel or chain
- An experienced team with in depth knowledge of hotel system integration and a knack for problem solving
- We work with you to analyse and map workflows between your hotel software systems to best support your business processes
- This includes proof-of-concept testing of interfaces and prototypes to test actual data flows before implementing large integration projects
- We have integrated 90+ PMS, countless channel managers and CRS products from leading providers including Pegasus, SHR and D-EDGE.
Solving hotel system integration challenges.
To improve efficiency & service.
We partner with leading hotel software providers, using our cross-industry knowledge to offer informed but impartial insights to every client. Our experience includes large scale projects for hotel chains through to affordable solutions for independent operators. We work across every hotel category to reduce system complexity and improve productivity.
Impartial Audits
We can impartially review your current systems and advise on enhancements meeting your budget and objectives.
Informed Advice
In-depth experience of integrating systems from leading providers including Oracle, Mews, RateGain, Microsoft, Pegasus, SHR, D-EDGE and many others.
Integrated Automation
We automate the process of capturing, transforming and transferring information between systems to improve operational efficiency.
Data Synchronisation
Our teams will determine the most appropriate for systems to communicate and synchronise with your current or planned software infrastructure.
Agile Approach
Our transparent, adaptive and incremental approach ensures that any process or software integration issues are identified and resolved at the earliest opportunity,
Secure & Compliant
All our system integrations are designed to maintain data security and compliance with applicable data protection regulations.
