- Think out-of-the-box: Provide as much assistance as you can to every customer. Travellers today love to explore. Suggest them local attractions to help them see and know the city better. For instance, you can plan an evening of games to keep your guests entertained during the after hours. This helps them relax if they are on a work trip or makes them enjoy their holiday to the fullest.
- Promote direct booking: Introduce your guests to offers and attractions they can avail if they book directly with you. Hand out your services and USPs. Advertise the benefits of booking direct while they are at the property. This is your golden chance to impress them and boost direct bookings.
- Connect with them: Request them to fill surveys to improve or complement your services. Get reviews, make them leave behind their email address or numbers for you to share your best and exclusive offers only with them.
How do you Create a Great PPC campaign?
Welcome to the 21st Century… if you haven’t done so already, it’s time to get your business on board the digital marketing train, before all your competitors disappear down the tracks. But where to start? One of the most popular forms of paid search marketing – advertising that exploits the power of search engines (i.e. […]Continue Reading
Converting Lookers into Bookers: Building a Hotel Distribution Strategy That Works
It’s an understatement to say that, in recent years, marketing a hotel has become more complicated. The digital revolution has expanded booking opportunities – leading to a dizzying array of online travel agents (OTAs), website opportunities and social media platforms to take advantage of, and direct booking engines to build and deploy. So, where does […]Continue Reading
Personalisation Leads to Higher Engagement in The Hotel Business
In the hospitality and travel market, email marketing can be personalised effectively. This is accomplished through a variety of simple techniques. By building customer profiles for your niche market, it becomes simpler to personalise emails that will address every client individually. Tips to use personalisation as part of hotel marketing solutions: Use names: The easiest […]Continue Reading
Management of Hotel Reputation Is Critical
For any business to succeed it has to have a strong reputation in the market. While the reputation of any business was subject to word of mouth publicity, things have changed in this digital age. Now it is the virtual world or the internet, which makes or breaks a business’s reputation. Reputation does matter As […]Continue Reading