Tag: hotel direct bookings

The Ways Personalisation Can Change Your Hotel Direct Bookings Strategy For The Better

Guests like to feel valued by hotels. That’s a no-brainer. But in a world where 76% of travellers book online, customer personalisation is happening earlier and earlier in the customer journey. And if you don’t keep up, your business will feel the strain. It’s integral to your business that you can also deliver personal touches […]

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